Terms of service.
These terms govern your use of Netcetra's website and services. By using our services, you agree to them — no fine print, no games.
Our services
Netcetra provides web hosting, website design and development, internet marketing, and ecommerce services. The specifics of what we provide to you are set out in your service agreement or order.
Your account
You are responsible for keeping your account credentials secure and for all activity under your account. Please give us accurate information and keep it up to date.
Acceptable use
You agree not to use our services to:
Break the law or infringe the rights of others
Send spam or distribute malware
Attempt to disrupt, overload, or gain unauthorized access to our systems
Host content that is illegal, harmful, or infringes on others
Payment and billing
Fees are billed according to your plan or agreement. Unless stated otherwise, payments are due in advance and are non-refundable. Late or failed payments may result in suspension of service.
Uptime and support
We work hard to keep your services online and to provide support 24/7. While we monitor our infrastructure around the clock, we do not guarantee uninterrupted or error-free service, and we are not liable for downtime caused by factors outside our reasonable control.
Intellectual property
Work we create for you becomes yours as described in your agreement — typically once it's paid in full. Our own tools, templates, and materials remain ours, and you keep ownership of the content you provide to us.
Third-party software
Our services may rely on third-party software and platforms — such as WordPress and payment processors — which are subject to their own terms. We are not responsible for third-party services.
Termination
You may cancel your services as described in your agreement. We may suspend or terminate services for non-payment or violation of these terms. On termination, your right to use the services ends.
Disclaimers
Our services are provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, Netcetra is not liable for any indirect, incidental, or consequential damages, or for loss of data, profits, or revenue. Our total liability is limited to the amount you paid us for the services in the three months before the claim.
Indemnification
You agree to indemnify and hold Netcetra harmless from claims arising out of your use of the services or your violation of these terms.
Governing law
These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-law principles.
Changes to these terms
We may update these terms from time to time. Continued use of our services after changes take effect means you accept the updated terms.
Contact us
Questions about these terms? Reach us at admin@netcetra.com or 800-886-4400.