Support is available 24/7. Support requests are monitor by the main office, as they are processed, for timely response, accuracy and professional attitude with the client.
If you are not satisfied with a support request experience, please contact the main office, 732-262-7888 or email NetCetra at corprate@netcetra.com

First Time Users
Please register an account: Register Here

Standard Technical Support

Emergency Technical Support

Emergency technical support for critical issues can be acquired here, 24 - 7. This must be a true emergency or you will be invoiced $100/hr. for each incident with an initial fee of $50.00. Be sure to use the " Emergency Page" option.

Policy Page